Privacy policy
Effective Date
This Privacy Policy describes how AUMESIS (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect certain information, including:
Personal Information
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information
- Order history
Payment information is processed securely through Shopify and authorized payment providers. We do not directly store full payment card details.
Device & Usage Information
We may automatically collect certain information about your device and how you interact with our website, including:
- IP address
- Browser type
- Device type
- Time zone
- Pages viewed
- Referring websites
- Interaction data
This information helps us improve website functionality, security, and customer experience.
2. How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Prevent fraudulent transactions
- Improve website performance and user experience
- Comply with legal obligations
We may also use your email address to send updates or promotional communications if you have opted in to receive marketing emails.
You may unsubscribe from marketing emails at any time.
3. Sharing Your Information
We may share your information with trusted third-party service providers necessary for operating our business, including:
- Shopify
- Payment processors
- Shipping carriers
- Email service providers
- Fraud prevention services
- Analytics providers
These third parties only receive information necessary to perform their services.
We do not sell customer personal information.
4. Shopify
Our store is hosted on Shopify Inc.
Shopify provides the ecommerce platform that allows us to sell our products and services.
Your data may be stored through Shopify’s secure data storage systems and databases.
For more information, please review Shopify’s Privacy Policy:
https://www.shopify.com/legal/privacy
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and analyze website traffic.
Cookies may be used to:
- Remember user preferences
- Keep items in your shopping cart
- Analyze website performance
- Improve user experience
- Support advertising and remarketing
You may disable cookies through your browser settings, though some website features may not function properly.
6. Third-Party Services
We may use third-party tools and services including:
- Google Analytics
- Meta/Facebook advertising tools
- Shopify apps
- Email marketing providers
These services may collect information in accordance with their own privacy policies.
We are not responsible for the privacy practices of third-party websites or services.
7. Data Retention
We retain customer information only as long as necessary for:
- Order fulfillment
- Customer service
- Legal compliance
- Business recordkeeping
You may request deletion of your personal information, subject to legal or operational obligations.
8. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Request information about data usage
To exercise these rights, please contact us using the information below.
9. Data Security
We implement reasonable administrative, technical, and security measures to protect personal information.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child, we will take appropriate steps to remove it.
11. International Fulfillment Information
Products sold through AUMESIS are manufactured and fulfilled by:
Orders are managed through our U.S. business contact address:
2000 Deerpath Rd #140
Aurora, IL 60506
United States
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Updated versions will be posted on this page with a revised effective date.
13. Contact Information
If you have questions regarding this Privacy Policy or your personal information, please contact us:
AUMESIS
Email:
service@aumesis.com
Phone:
+1 (331) 254-5351
Business Address:
2000 Deerpath Rd #140
Aurora, IL 60506
United States